Shipping & Returns

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FREE Local Van Delivery (£25 + vat minimum spend)

Website customers benefit from an on demand, *FREE local delivery service (*minimum purchase £25.00 + vat '£30 inclusive') if they fall within one of our key delivery routes. AGM aims to deliver products that are available from branch stocks on either a same day or next day van service. This service is FREE - and includes the following postal codes only:

PECB6CB7LN4LN9LN10 and NG34.
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FREE UK Delivery (£125.00 + vat minimum spend)

To qualify for FREE delivery a minimum spend of £125.00 + vat (£150.00 inclusive) is required, for orders under minimum spend value standard postage rates apply. Should you have any doubts whether or not your post code is covered, either contact us via our contact us form, or by calling 01529 410413. Postal discounts are applied during checkout process. 

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UK 48 Hour Delivery

Customers who fall outside of our local delivery routes can take advantage of our competitive parcel/postage services. These are:- Parcels/Packages up to 0.5kg = £4.990.5kg to 1kg = £6.491kg to 2kg = £7.492kg to 10kg = £7.99, All Parcels over 10kg = £8.99. (These prices do not include VAT) - (Multiple purchases qualify for discount and will fall into the relevant weight band).
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Tracked 24 Hr Next Day Delivery Upgrade Only £3.99 + Vat
 
If you require your parcel sooner "And you are ordering before 1pm on a week day" we can offer a 'Tracked 24 hour ' service (Excluding Saturdays and Sundays). This will cost an additional £3.99 plus VAT on top of the 48 hour service prices (quoted above). If you require this service please select it during the 'checkout process'. All "Next Day Upgrade" orders placed after 1pm or on bank holidays and weekends will be dispatched on the next weekday using Royal Mail Tracked 24   service". 
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Call and Collect

Any customer can call into our AGM branch in Sleaford, Lincolnshire to pick up their products. We advise that you call us on 01529 410413 for Internet Sales prior to setting off to check our availability. 
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 EU Countries and Rest Of World                              

 

Following the UK’s exit from the EU which has lead to increased legislation and paperwork, we are not currently able to offer our usual mail order service to EU countries and rest of the world. This excludes USA and South America 

 

However, Customers are welcome to purchase goods from our website and arrange collection of those goods via their own transport or appointed Courier. (The Customer and appointed Courier will be responsible for any customs paperwork and/or import duties).

 

 

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Returns/Refund Policy

Please note that you do have the right to return a product or to cancel an order within the first 7 days following delivery (Excluding special order/Pre Order items).

Refunds will be issued for the cost of the goods only, and not carriage or postage charges (Except in cases where the goods were wrongly supplied or have been received in either a damaged, or faulty condition).

Goods returned outside of the 7 day cancellation period will either be exchanged for other goods or a credit note issued. (For further information please view our 'Terms & Conditions').
Registered office: AGM Complete Parts & Components Ltd, 30 Market Place, Swaffham, Norfolk, PE37 7QH. Company Reg No. UK 8119772 VAT No. 137 7201 23