Shipping & Returns


FREE Local Van Delivery

Website customers benefit from an on demand, FREE local delivery service if they fall within one of our key delivery routes. AGM aims to deliver products that are available from branch stocks on either a same day or next day van service. This service is FREE - and includes the following postal codes only:

PE, CB6, CB7LN4, LN9, LN10 and NG34.

To qualify for FREE delivery a minimum spend of £25.00 pre vat is required, for orders under minimum spend value standard postage rates apply. Should you have any doubts whether or not your post code is covered, either contact us via our contact us form, or by calling 01775 711141 - Option 2. Postal discounts are applied during checkout process. << Back
UK 48 Hour Delivery

Customers who fall outside of our local delivery routes can take advantage of our competitive parcel/postage services. These are:- Parcels/Packages up to 0.5kg = £2.99, 0.5kg to 1kg = £3.99, 1kg to 2kg = £4.99, 2kg to 10kg = £5.99, All Parcels over 10kg = £6.99. (These prices do not include VAT) - (Multiple purchases qualify for discount and will fall into the relevant weight band). << Back
Guaranteed Next Day Delivery Upgrade Only £3.99 + Vat
If you require your parcel sooner "And you are ordering before 1pm on a week day" we can offer a 'guaranteed next day' service (Excluding Saturdays and Sundays). This will cost an additional £3.99 plus VAT on top of the 48 hour service prices (quoted above). If you require this service please select it during the 'checkout process'. All "Next Day Upgrade" orders placed after 1pm or on bank holidays and weekends will be dispatched on the next weekday using a guaranteed next day service". << Back
Delivery Europe

Postage to all European countries is based on the following shipping fees: up to 0.5kg = £7.99, 0.5kg to 1kg = £11.99, 1kg to 2kg = £18.99, 2kg to 5kg = £24.99, 5kg to 10kg = £35.99, over 10kg = £47.99. (these prices do not include VAT) - (Multiple purchases qualify for discount and will fall into the relevent weight band). VAT Exempt customers should contact us first to request a VAT exempt paypal invoice. << Back
Worldwide Export

Non UK/European customers: Please contact our sales team either by e-mail or telephone and we will be happy to provide you with shipping costs. << Back
Call and Collect

Any customer can call into our AGM branch in Spalding to pick up their products. We advise that you call us on 01775 711141 Option 2 for Internet Sales prior to setting off to check our availability. << Back
Returns/Refund Policy

Please note that you do have the right to return a product or to cancel an order within the first 7 days following delivery (Excluding special order items).

Refunds will be issued for the cost of the goods only, and not carriage or postage charges (Except in cases where the goods were wrongly supplied or have been received in either a damaged, or faulty condition).

Goods returned outside of the 7 day cancellation period will either be exchanged for other goods or a credit note issued. (For further information please view our 'Terms & Conditions'). << Back
Registered office: AGM Complete Parts & Components Ltd, 30 Market Place, Swaffham, Norfolk, PE37 7QH. Company Reg No. UK 8119772 VAT No. 137 7201 23